Tell us about the property
Share the full address, property type and reason for the assessment. For multiple addresses, use our portfolio enquiry.
Arrange an energy assessment for your property in Tower Hamlets. Prepare for the visit, understand the right assessment route and discuss your booking with LPC.
Tower Hamlets Council’s energy advice pages bring together practical savings, support and information about home improvements. The council also describes a Home Energy Advice Programme offering phone advice and home visits. These services can help with the wider task of keeping a home warm; an EPC separately records the dwelling’s assessed energy features. For a flat in Whitechapel, Bethnal Green, Bow or the Isle of Dogs, give the complete unit address and confirm how the assessor will reach it, including concierge arrangements where applicable.
Within a block, the external wall, roof and heating information may be held by different people. Ask the landlord or building manager for records relevant to the home, particularly when a refurbishment has changed insulation or the heating supply. For an older dwelling, the council’s practical guidance discusses options such as secondary glazing where replacement double glazing is unsuitable or unaffordable. Treat such ideas as prompts for checking suitability and permissions. Keep ventilation and moisture concerns in the conversation, and do not assume that a certificate recommendation resolves an existing repair issue or gives consent to alter communal building elements.
Share the full address, property type and reason for the assessment. For multiple addresses, use our portfolio enquiry.
Confirm the appointment with the team. Arrange a keyholder and have relevant installation records ready for the assessor.
Once the assessment is complete and the certificate is lodged, review its rating and recommendations. Ask about anything you do not understand.
They have different purposes. Check what the service includes and arrange an EPC assessment separately when a certificate is needed.
No. A certificate provides energy information. Report repairs through the appropriate landlord or council route and obtain specialist advice for unresolved building defects.
No. LPC is an independent property services provider. Council links below are for official guidance; they do not imply council approval or endorsement.
For shops, offices and other non-domestic premises, request a commercial EPC quote so the building and assessment scope can be reviewed first.
Local guidance reviewed: 20 October 2026. Availability is confirmed for the full property postcode.
One home, commercial premises or a portfolio: choose the right next step.