What your instruction covers
- The retrofit assessment scope and dwelling agreed in your quotation.
- Assessment outputs and recommendations specified for that instruction.
Separate work & possible extras
Retrofit installation work, project management and additional design or coordination are separate unless expressly agreed.
Before the visit
Provide existing energy reports, improvement history and any relevant property or occupancy information requested by the assessor.
Report timing & deadlines
Report timing is confirmed for the agreed instruction. Missing evidence, access limitations or further investigation can affect completion. If you have a deadline, contact us before paying so we can confirm whether it can be met.
Preferred appointment dates are requests until confirmed. Extra work or a change to scope needs agreement before it is carried out.
How your price is calculated
Complete the property details to see your pricing explanation. The final amount is checked before checkout.