What your instruction covers
- The plumbing, heating or servicing tasks expressly listed in your agreed quotation.
- The documentation specified for the particular work undertaken.
Separate work & possible extras
Unlisted parts, replacement appliances, additional repairs and a separate gas safety record require agreement.
Before the visit
Describe the issue or installation, equipment details and access restrictions. Confirm whether you need a service, repair or safety check.
Report timing & deadlines
Report timing is confirmed for the agreed instruction. Missing evidence, access limitations or further investigation can affect completion. If you have a deadline, contact us before paying so we can confirm whether it can be met.
Preferred appointment dates are requests until confirmed. Extra work or a change to scope needs agreement before it is carried out.
How your price is calculated
Complete the property details to see your pricing explanation. The final amount is checked before checkout.
